Let's go through a few basic macOS troubleshooting techniques that can be used to fix computers enrolled in Jamf Pro.
For Jamf Pro administrators, it is important to keep up with general macOS troubleshooting techniques to keep enrolled devices running smoothly for users. Many issues can be resolved with minor troubleshooting, and there are resources available for more advanced troubleshooting techniques. This video showcases general macOS troubleshooting techniques you can implement when an issue arises with enrolled devices.
- Resources
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Jamf Blog - Mac troubleshooting 101
Apple - Shut down or restart your Mac
Apple - Start up your Mac in safe mode
Apple - How to reinstall macOS
Apple - Erase your Mac
For more on-demand training, check out the Jamf 100 Course, the Jamf 140 Course, the Jamf 170 Course, and the Jamf Online Training Catalog!