Learn how to resolve a push certificate mismatch in Jamf Now.
When renewing a push certificate, it is extremely important that the renewed certificate matches the existing one in Jamf Now. Jamf Now does not allow renewal using a mismatched certificate, since doing so will break communication with all enrolled devices. This video explores how to avoid this mismatch and, if you do encounter it, resolve the issue and safely renew your push certificate in Jamf Now.
- Resources
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Jamf Now Documentation - Apple Push Notification Service (APNs) Certificate Mismatch
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Jamf Now Documentation - Renewing Your Apple Push Notification Service (APNs) Certificate
Jamf Now Documentation - Determining the Apple ID Used for Apple Push Notification Service (APNs) Setup
Apple - Contact Apple for help with Apple Push Notification service certificates
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