The JamfAAD integrates Jamf Pro 10.17.0 or later with Microsoft Entra ID to grant conditional access, which allows you to use the JamfAAD (Azure Active Directory) to troubleshoot login issues with Microsoft Entra ID.
You can troubleshoot the following issues using the JamfAAD:
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If users are marked as unresponsive in Microsoft Entra ID (formerly Azure AD) and there are network issues, you can configure the JamfAAD to recheck for a valid token at check-in.
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If you think users may be connecting to the wrong server or using an incorrect email address, you can enable additional JamfAAD logging.
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If users are experiencing issues related to browser redirects during the sign in process, you can configure the JamfAAD app to use WebView instead.