White Screen During Jamf Pro Startup with Errors in the JAMFSoftwareServer.log

Technical Articles

Solution
Application
Content Type
Technical Documentation
Utilities & Services
ft:locale
en-US

When the Jamf Pro server displays a white screen during startup and a "Context initialization failed" error appears in the JAMFSoftwareServer.log.

To troubleshoot this issue, verify that the following properties files exist in the /WEB-INF/classes/dal directory:

  • cache.properties

  • ehcache.properties

  • memcached.properties

  • persistence.properties