Updating the Jamf Infrastructure Manager Service

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Refer to the following steps for your server's operating system to update your Jamf Infrastructure Manager service and configure it to work with Java 17.

Updating the Service on Linux

  1. Install Jamf Infrastructure Manager 2.5.0 or later.

    For instructions, see the Installation section of the Jamf Infrastructure Manager for LDAP Proxy Installation Guide for your server platform.

  2. Start the Jamf Infrastructure Manager service by executing the following command:

    sudo service jamf-im start

Updating the Service on Windows

  1. Verify the environment variables are set correctly by doing the following:

    1. Navigate to the Advanced System Settings section of the Control Panel.

    2. In the System Properties window, click the Advanced tab and then click the Environment Variables button.

    3. In the System variables section of the Environment Variables window, ensure that the JIM_HOME, JAVA_HOME, and JRE_HOME environment variables are pointed to locations similar to the following:

      JIM_HOME

      C:\Program Files\Jamf\Infrastructure Manager

      JAVA_HOME

      C:\Program Files\Java\jdk<version>

      JRE_HOME

      C:\Program Files\Java\jdk<version>

      Note:

      Replace the "jdk<version>" in the above examples with the paths to the JDK folder on your server. JAVA_HOME and JRE_HOME should point to the same directory.

  2. Install Jamf Infrastructure Manager 2.5.0 or later.

    For instructions, see the Installing a Jamf Infrastructure Manager Instance for Windows section of the Jamf Infrastructure Manager for LDAP Proxy Installation Guide.