Using managed software updates to update the macOS, iOS, iPadOS or tvOS versions of computers and mobile devices in your environment may require troubleshooting in scenarios where the update is not installed on the device. This article describes how to access troubleshooting information and how to reset the feature. For more information on using managed software updates, see Updating macOS Using Managed Software Updates or Updating iOS, iPadOS, and tvOS Using Managed Software Updates in the Jamf Pro Documentation.