Verifying Your Service Discovery Configuration on a Device

Technical Articles

Solution
Application
Content Type
Technical Documentation
Utilities & Services
ft:locale
en-US

You can verify the enrollment process on a device of the appropriate device family type.

  1. For computers, Navigate to System Settings > General > Device Management to begin account-driven enrollment.
  2. For mobile devices, tap the Settings app and navigate to General > VPN & Device Management to begin account-driven enrollment.
  3. Sign in to your work or school account, and then enter the Managed Apple Account name.

    You should see one of the following results:

    • A generic error will display if service discovery is not configured correctly.
    • The Jamf Pro sign-in page will display if service discovery is configured correctly to redirect. The sign-in credentials could use single sign-on, when configured, or a Jamf Pro user account.
  4. After authenticating with Jamf Pro, authenticate with your Managed Apple Account.
  5. After iCloud authentication, complete the enrollment prompt for either account-driven Device Enrollment or account-driven User Enrollment.