This article explains how to revert to a previous version of Jamf Pro after a failed upgrade.
Note:
The instructions in this article should only be used for a failed upgrade. If you revert a Jamf Pro installation that has been in production to a previous version of Jamf Pro, you will lose all management tasks, such as policies, in your environment.
Warning:
You must use Jamf Pro Server Tools 2.7.7 or later to perform database backups with Jamf Pro 10.27.0 or later. Using an earlier version of Jamf Pro Server Tools to back up your database will result in an unrestorable backup. After installing or upgrading to Jamf Pro 10.27.0 or later, confirm which version of Jamf Pro Server Tools you have installed by doing one of the following:
CLI: Execute the following command:
jamf-pro --versionGUI: Verify the installed versions of the GUI and CLI displayed on the Preferences pane.
If you do not have Jamf Pro Server Tools 2.7.7 or later installed, see the installation instructions in the following articles: