Re-enrolling a Computer with an Unremovable MDM Profile

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If the MDM profile is unremovable, you must first erase the computer.

  1. Erase the computer by navigating to General > Transfer or Reset > Erase All Content and Settings, or restore the computer to factory settings following Apple's instructions (see Restoring a Mac to Factory Settings in Apple Device Support Tutorials).
  2. Re-enroll the computer using either Automated Device Enrollment or, after the first login, Device Enrollment (user-initiated enrollment).
The MDM profile will be reinstalled during the enrollment process.