This article describes how to migrate Jamf Pro to a new host server. The operating system of the new host server does not need to be the same as the existing host server. For example, an installation of Jamf Pro running on a Windows server can be migrated to an Ubuntu server.
- To perform a migration, you must be able to point the existing internal and external DNS entries to the new host server. You can do this by changing the DNS entries or using the same IP address on the new host server.Warning:
If you cannot change the DNS entries or use the same IP address, the Jamf Pro URL will be different, requiring you to re-enroll all mobile devices and computers. This could require physically configuring every enrolled device. If you cannot use the DNS strategy described here, contact Jamf Support for assistance.
The migration process may vary depending on your source and target environments, including any customizations you may have made. You may need to perform additional steps not covered in this article. In addition, Jamf Pro must be migrated properly to avoid MDM communication issues. If you need assistance, contact Jamf Support.