Migrating Mobile Devices Enrolled via Open Enrollment

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You can migrate mobile devices enrolled via Open Enrollment from Jamf Now to Jamf Pro. Mobile devices enrolled via Open Enrollment have removable MDM profiles, which allows for the MDM profile to be removed directly from the mobile device.

You can migrate mobile devices enrolled via Open Enrollment by following the steps provided in Migrating Mobile Devices Enrolled via Automated Device Enrollment, or you can use the following alternate workflow:

Requirements

(Optional) Mobile devices assigned to a PreStage enrollment in Jamf Pro. For more information on PreStage enrollments, see Automated Device Enrollment for Mobile Devices in the Jamf Pro Documentation.

  1. On the mobile device you want to unmanage from Jamf Now, open Settings.
  2. Navigate to General > VPN & Device Management.
  3. Tap Remove Management.

    The MDM profile is removed from the device.

    Note:The device's supervision status does not change when you unmanage it.
  4. Enroll the mobile device with Jamf Pro. For more information on enrolling mobile devices with Jamf Pro, see Enrollment with Jamf Pro in the Jamf Pro Documentation.
    Note:

    To enroll a mobile device with Jamf Pro using Automated Device Enrollment, the device must be wiped after unmanaging it from Jamf Now. If the device cannot be wiped, enroll the device using user-initiated enrollment or account-driven Device Enrollment.

The selected devices are unmanaged from Jamf Now and enrolled with Jamf Pro.