Jamf Cloud Overview and FAQ

You can also subscribe to receive email notifications when an incident with Jamf Cloud is created, updated, or resolved.

Log files are sent to the specified endpoint in an uncompressed GZIP format. S3 Logs are synchronized every 15 minutes or when the log size reaches 10MB, whichever occurs first. Splunk, HTTPS and Datadog are synchronized every 2 minutes or when the log size reaches 10MB, whichever occurs first.

• Specify which logs you would like to stream. JSSAccess and JAMFChangeManagement logs can be streamed.

• Provide Jamf Support with one of the following:

  • The name of the Amazon S3 bucket you want to forward logs to

  • Your Splunk endpoint URL and authentication token

  • Your Datadog host and API key

  • Your HTTPS endpoint URL

{


"Version": "2012-10-17",
"Id": "PolicyID",
"Statement": [
    {
        "Sid": "StmtID",
        "Effect": "Allow",
        "Principal": {
            "AWS": "arn:aws:iam::628897759306:role/jamflogs-<fqdn>"
        },
        "Action": [
            "s3:GetBucketLocation",
            "s3:ListBucket", 
            "s3:ListBucketMultipartUploads", 
            "s3:AbortMultipartUpload", 
            "s3:PutObject", 
            "s3:PutObjectAcl", 
            "s3:GetObject"
        ],
        "Resource": [
            "arn:aws:s3:::<bucket-name>",
            "arn:aws:s3:::<bucket-name>/*"
        ]
    }
  ]
}

The specified logs will begin streaming to your data collection endpoint after your request has been processed and the policy is assigned.

• The Jamf Software Server log

• The Jamf Change Management log

• Enabling debugging in Jamf Pro

• Restarting Tomcat

• MySQL queries and modifications

• Environment resource allocations

• HTTP debugging

If you need to access these settings, contact Jamf Support for assistance.