Getting Additional Logging Information on Packages and Policies

Technical Articles

Solution
Application
Content Type
Technical Documentation
Utilities & Services
ft:locale
en-US

Additional logging with package download and install is available on enrolled computers beginning with v9.92 of Jamf Pro. By default, additional logging is disabled for all users. Additional logging during a package install goes to the client computer's jamf.log file with a special marker "[DEBUG]" indicating it is extra information. The policy log uploaded to Jamf Pro does not change when additional logging is enabled.

Individual computers can have additional logging enabled or disabled by writing a specific key to a preferences file on that computer. Debug logging can be enabled or disabled on computers using a script deployed as a policy.

To enable, execute the following command:
sudo defaults write /Library/Preferences/com.jamfsoftware.jamf.plist global_log_level DEBUG
To disable, execute the following command:
sudo defaults delete /Library/Preferences/com.jamfsoftware.jamf.plist global_log_level