Before installing Jamf Pro on Windows, it is recommended that you verify that the JAVA_HOME and JRE_HOME environment variables are pointed at the correct locations. If these environment variables are not pointed at the correct locations, the Jamf Pro Installer is unable to locate the required Java files.
- On the server on which you plan to install Jamf Pro, navigate to the "Advanced System Settings" section of the Control Panel.
- In the System Properties window, click the Environment Variables button.
- In the "System variables" section of the Environment Variables window that opens, ensure that the
JAVA_HOME and JRE_HOME environment variables are pointed at the following locations:- JAVA_HOME
C:\Program Files\Java\jdk<version>- JRE_HOME
C:\Program Files\Java\jre<version>
If these environment variables do not exist, add them to the list.
- Click OK to close the Environment Variables window.
- Click Apply to close the System Properties window.
- Restart the server for the changes to take effect.