- Open an incognito or private window in a web browser and navigate to: https://login.microsoftonline.comNote:
Using a private or incognito window avoids conflicts with any saved Microsoft logins in your browser cache.
- Enter your organization's email address when prompted.
- Use the following table to determine whether the identity provider is supported:
Result Supported Notes and Next Steps You see "Redirecting you to your organization's sign-in page" followed by a familiar login screen
Supported
Federation is correctly configured for your domain and can be used to sign in via Jamf Trust.
Continue to Authorizing Jamf Trust in Your Microsoft Entra tenant ID
You are prompted to enter a password
Supported
Your account uses Entra ID natively for authentication, and can be used to sign in via Jamf Trust.
Continue to Authorizing Jamf Trust in Your Microsoft Entra tenant ID
You get an error indicating that the account could not be found
Not Supported
Your domain does not appear to be integrated with the Microsoft Identity Platform.
You can create a free Entra ID tenant that is disassociated from your production domain to pilot and test identity provider integration.
When ready, you can check with your IT team to configure IdP federation with your production domain.
For assistance, contact Jamf Support.
Important:You cannot proceed with setup until this issue is resolved.