UEM Connect Settings Reference - Jamf Security Cloud Portal Setup Guide

Jamf Security Cloud Portal Setup Guide

Solution
Application
Jamf Connect
Content Type
Technical Documentation
Utilities & Services
ft:locale
en-US

The UEM Connect settings become available after you have configured UEM Connect to link Jamf Security Cloud with a compatible UEM solution. Use these settings to configure features available for all UEM solutions.

Sync Status Tiles

The following connection information is displayed in on the Settings tab.

  • Sync status —The result of the most recent sync.
  • Eligible to sync —The total number of devices currently enrolled with Jamf Security Cloud services and managed by your UEM solution (not including retired or deleted devices).
  • UEM vendor —The name of the UEM vendor or solution.
  • Last sync start time —The last time device sync started.
  • Sync errors —The total number of devices that UEM Connect was not able to sync in the last 24 hours. This contains both already enrolled devices and devices that failed to enroll due to sync errors.
  • Successfully synced —The total number of individual devices that have successfully synced in the last 24 hours.

Group Membership Mapping

Group membership mapping syncs a group in your UEM solution with a corresponding group in Jamf Security Cloud.

This allows you to use the group structure in your UEM solution to automatically determine group membership in Jamf Security Cloud. You can also move devices between groups entirely within your UEM solution or connected directory service (for example, LDAP).

To use group membership mapping:

  1. Select a UEM group from the pull-down menu. These groups are automatically imported from the UEM solution when it syncs with Jamf Security Cloud.
  2. Select the corresponding Jamf Security Cloud group to which devices found in the previously defined UEM group should be assigned.

You can define multiple group membership mapping rules by clicking Add in the top-right corner of the table. These rules are processed from the top down, so a device in multiple mappings will be put in the Jamf Security Cloud group highest on the list. You can reorder the list with the grabber icon on the left of every mapping rule.

User Data Field Mapping

Use this section to map user-related data fields from your UEM solution to those in Jamf Security Cloud. Specifically, this section enables mapping of values from the connected UEM solution to:

  • Device name —

    The user's display name in Jamf Security Cloud

  • User name —

    The user's system username that can be referenced within Jamf Security Cloud (optional)

  • User ID —

    The user's system username that can be referenced within Jamf Security Cloud (optional)

  • Phone number —

    The user's phone number

  • Email —

    You can change the mapping of the Jamf Security Cloud email address to another value from the UEM solution. This functionality may be useful if you would like to remove any personally identifiable information from the Jamf Security Cloud portal.

    Click the Unlock button to configure the value to use instead email's payload, email prefix and email suffix.

    Note:

    As a precaution, this option is only available in the interface to new customers that have not yet started to deploy devices using their UEM solution.

    If you've already started to deploy devices in your portal, then this option may affect your existing devices. If this applies to you, contact your Jamf Representative, who will be able to assist you with enabling the option and migrating your devices.

For each field, select the desired value from the UEM Values pull-down menu. The metadata is updated for every device in Jamf Security Cloud to match the defined values during the next sync with the UEM solution integration. Use the None option for User name, User ID, and the (Remove phone number) option for Phone number to restrict the personal information that is imported from the UEM solution to Jamf Security Cloud.