Data Stream Configuration Errors - Jamf Security Cloud Portal Setup Guide

The SSL/TLS configuration is not correctly set up to accept incoming encrypted connections.

In a terminal window, use the following command to check whether the configured server is reachable from the internet with SSL/TLS:

openssl s_client -connect {hostname}:{port} -tls1_2

The response should contain the full certificate chain and you should see the following return code:

Verify return code: 0 (ok)

If this is unsuccessful, ensure that the SSL/TLS configuration is set up correctly to accept encrypted connections.

The firewall is not configured to allow connections from the data stream IP addresses.

Ensure that the IP addresses are added to the allowlist of any firewall or access control you may have.

For a complete list of Jamf Security Cloud IP addresses, seePermitting Inbound/Outbound Traffic with Jamf

Splunk log (splunkd.log) error: "Can't read key file"

Combine the certificate and key into one PEM file.