Reactivating Jamf Trust on Devices for Windows - Jamf Security Cloud Portal Setup Guide

Jamf Security Cloud Portal Setup Guide
Solution
Application
Jamf Connect
Content Type
Technical Documentation
Utilities & Services
ft:locale
en-US

If the Jamf Trust app fails to activate on a Windows device, you must run a script on the device to restart the process. This script is not intended as an activation tool; it is only used to restart a failed activation process.

Requirements

  • The script must be executed with administrator rights.

  • The script only accepts the following parameters:

    • SECRET_KEY (required)

    • API_KEY (required)

    • SHAREABLE_LINK (creates init.json file for unmanaged activation or reactivation after a failed bulk install)

    • CUSTOMER_ID (creates init.jason file for managed activation)

  • You must enter at least three parameters, which must include the SECRET_KEY and the API_KEY.

  1. Download the following script: RetriggerActivation.ps1
  2. Open the script in a text editor and set at least three parameters.
  3. Push the script to the affected devices with your UEM solution to restart the activation process.

For information about the error codes used in this script, see System Error Codes (0-499).