Troubleshooting Web Clip Profile Deployment

Jamf School Documentation

Solution
Application
Content Type
Technical Documentation
Utilities & Services
ft:locale
en-US

You may encounter issues when configuring web clips for devices. If the web clip profile is not correctly deployed to the device, do the following:

  • Confirm that the device has checked in to Jamf School. For more information about device check-ins, see Device Check-in Frequency.

  • (iOS only) Verify that the profile containing the Web Clips payload has been re-deployed to the device.

  • (iOS only) Confirm that the Blocklist all web clips checkbox is deselected in the Safelist and Blocklist payload. For more information about safelisting and blocklisting, see Safelist and Blocklist.

  • (iOS only) Verify that the Override the safelist and blocklist settings with this layout checkbox is deselected in the Layout payload.