Configuring Account Settings

Jamf School Documentation

Solution
Application
Content Type
Technical Documentation
Utilities & Services
ft:locale
en-US

After creating administrator accounts, administrators can configure account settings, including their profile name, password, and 2FA settings.

  1. In Jamf School, navigate to the top bar and click on your avatar (EU instances) or click the Account Settings icon at the top-right of the page (non-EU instances).
  2. Select My Account.
  3. To configure profile settings, you can do the following:
    • To edit your profile name, click Edit Profile Name.

    • To edit your profile picture, click the Camera icon on your profile picture.

    • To change your password, click Change Password.

  4. (Optional) To configure 2FA, do one of the following:
    • To configure 2FA using a 2FA app, click Edit for Two-Factor Authentication (App), and then scan the QR code using the app and enter the verification code. Click Enable.

    • To configure 2FA by receiving an SMS message, click Edit for Two-Factor Authentication (SMS), and then enter a phone number and the verification code. Click Enable.

    • To generate backup codes to use for 2FA, click Edit for Backup Codes, and then click Generate Codes.

    Note:

    Make sure the backup codes are saved in a secure location.

If 2FA is configured, administrators are prompted to authenticate using the configured 2FA method the next time they sign in to Jamf School. To disable 2FA, click Disable in the 2FA method's settings.

If your 2FA method changes, such as a new phone number, you can create a support ticket in Jamf School to reset the 2FA. You will need to provide your email address in order for the 2FA to be reset. For more information, see Creating a Support Ticket.