Jamf School Documentation

Solution
Application
Content Type: Technical Documentation
Utilities & Services
ft:locale: English

Jamf School Documentation
Before You Begin
Jamf School System Requirements
Levels of Compatibility
Computer and Mobile Device Management
Web Browsers
Firewall Ports, IP Addresses, and URLs Used by Jamf School
Network Ports to Safelist for Jamf School
IP Addresses to Safelist
URLs to Safelist
Email Addresses to Safelist
Push Certificates
Creating an Apple Push Certificate
Renewing an Apple Push Certificate
Deleting an Apple Push Certificate
Administrator Roles and Accounts
Configuring an Administrator Role
Creating Administrator Accounts
Configuring Account Settings
Removing Administrator Data from Jamf School
Single Sign-On (SSO) in Jamf Account
SSO Login Considerations for Jamf School
Jamf School API
GDPR Request Compliance in Jamf School
Removing Device Data from Jamf School
Removing User Data from Jamf School
Removing Administrator Data from Jamf School
Data Removed from the Jamf School Database Using the Remediation Process
Automated Device Enrollment Integration
Integrating with Automated Device Enrollment by Exchanging the Public Key and Server Token
Server Token (.p7m) Renewal
Replacing a Server Token File to Renew an Automated Device Enrollment Instance
Apple School Manager Integration
Matching Criteria for Importing Users from Apple School Manager
Importing School Information to Apple School Manager
Getting Started with Jamf School
General Requirements
Step 1: Create a Push Certificate to Communicate with APNs
Step 2: Choose a User Creation Method
Step 3: Import or Create Users
Step 4: Enroll Devices
Step 5: Distribute Content
Step 6: Create a Profile
Accessing Support and Other Resources
Jamf School System Settings
The Jamf School Dashboard
Volume Purchasing Integration
Volume Purchasing Service Token Considerations
Adding a Service Token to Jamf School
Service Token (.vpptoken) Renewal
Renewing or Replacing a Service Token from Apple School Manager
Locations
Creating Locations in Jamf School
Importing Locations from Apple School Manager
Classes
General Requirements
Importing Classes from Apple School Manager
Creating Classes Manually
Adding Shared iPad Devices to Classes
Copying Apps, Documents, and Settings Between Classes
Syncing with Apple School Manager
Configuring Apple School Manager Synchronization Settings
Configuring Automatic Synchronization with Apple School Manager
Syncing Manually from the Dashboard
Syncing with an LDAP Directory Service
Enrollment Settings
Configuring Enrollment Settings
Notification Settings
Configuring Notification Settings
Tethered Caching Settings
Configuring Tethered Caching Settings
Enrollment
Enrollment Methods
Automated Device Enrollment
General Requirements
Creating an Automated Device Enrollment Profile
Assigning Automated Device Enrollment Profiles to Devices
Re-enrolling a Computer Using Automated Device Enrollment
Removing an Automated Device Enrollment Profile from Devices
Apple Configurator Enrollment
Manually Preparing and Enrolling a Device Using Apple Configurator
User Enrollment and On-Device Enrollment
User Enrollment
On-Device Enrollment
General Requirements
Enrolling Devices Using User Enrollment or On-Device Enrollment
Enrollment Experience for Personally Owned Devices
Automated Device Enrollment Experience Customization
General Requirements
Creating Agreements
Customizing the Logo
Customizing Enrollment
Removing an MDM Profile Manually
Placeholder Devices
Creating One Placeholder Device
Creating a CSV File for Multiple Placeholder Devices
Uploading the Placeholder CSV File
Troubleshooting Errors During Device Enrollment
Device License Purchases
Purchasing Device Licenses
Lifetime License Assignment to Devices
Assigning Lifetime Licenses Using a Automated Device Enrollment Profile
Manually Assigning Lifetime Licenses
Device Assignment to Locations
General Requirements
Assigning Devices to Locations via Apple School Manager
Assigning Devices to Locations Using Automated Device Enrollment
Assigning Devices to Locations Using Placeholders
Assigning Devices to Locations Manually
General Requirements
Moving a Device Location Before Enrollment
Moving a Device Location After Enrollment
User Assignment to Devices
Assigning Users by Uploading a CSV File
Assign Users to a Device Manually
Asset Tag Assignment to Devices
Assigning an Asset Tag Using a Placeholder
Manually Assigning an Asset Tag
Adding Regions in Jamf School
Shared iPad Setup
Configuring Shared iPad Settings
Mobile Device Migration from Another MDM Server to Jamf School
Migrating Mobile Devices to Jamf School
Declarative Device Management
Declarative Device Management Declarations with Blueprints
Enabling Declarative Device Management with Jamf School
Device Management
Device Inventory Information in Jamf School
General Requirements
Viewing and Editing Device Inventory Information
Filtering Devices in the Device Inventory
Exporting Device Inventory Information to a CSV File
Cleaning Out Old Devices from Jamf School
Device Inventory Information Reference
Device Details
Network Information
Content Caching Information
Task Manager
Viewing and Managing Tasks
Quick Action Commands for Device Management
Sending Quick Action Commands
Sending Bulk Quick Action Commands
Quick Action Commands Reference
Device Check-in Frequency
Device Groups
Creating a Smart Device Group
Creating a Static Device Group
Adding Devices to a Static Device Group
Removing Devices from a Smart Device Group
Removing Devices from a Static Device Group
iOS and iPadOS Updates
Viewing Available Updates
Installing iOS and iPadOS Updates
Deferring iOS and iPadOS Updates
macOS Updates
Viewing Available Updates
Installing macOS Updates
Install Actions Available in Jamf School
Deferring macOS Updates
iBeacon Regions
General Requirements
Creating an iBeacon Region
Using iBeacons in Smart Groups
Downloading a Supervision Identity for Use in Apple Configurator
Scripts
Enabling Jamf School Scripting
Creating and Managing Scripts in Jamf School
Removing Jamf School Scripting From a Computer
Inactive Device Status
Resolution
Activation Lock
Enabling Activation Lock for a Device in Apple School Manager During Enrollment with Jamf School
Enabling Activation Lock for Currently Enrolled Devices in Apple School Manager
Viewing the Bypass Code and Clearing Activation Lock for a Device in Jamf School
Wipe Device
Wiping the Device Using Apple Configurator
Wiping the Device Using the Device
Wiping the Device in Jamf School
Return Device to Service
Returning an MDM-Erased Mobile Device to Service
Returning an MDM-Erased Computer to Service
License Removal from Devices
General Requirements
Removing a Recurring License from a Single Device
Removing Recurring Licenses from Multiple Devices
Device Removal from Jamf School
Unenrolling a Device Using Jamf School
Unenrolling a Device On the Device
Removing the Device
Device Configuration
Device Profiles
Creating a Profile
Distributing a Managed Profile to a Single Device
Profile Changes
Reinstalling a Managed Profile on a Single Device
Deleting a Profile
Apple TV Profiles
Configuring Apple TV Profiles
Payload Variables
AirPrint
Configuring an AirPrint Profile
DNS Proxy
Configuring a DNS Proxy Profile
Dock
Configuring a Dock Profile for Computers
Exchange
Configuring an Exchange Profile for Mobile Devices
Configuring an Exchange Profile for Computers
Layout
Configuring a Layout for Devices
Network Drive
Mounting a Network Drive on a Computer
Passcode
Enforcing a Passcode on a Device
Clearing a Passcode on a Device
Printer Management
Packaging Printer Drivers in Composer
Adding Printer Drivers to Jamf School
Configuring a Printer Management Profile for Computers
Privacy Preferences Policy Control
Configuring a Privacy Preferences Policy Control Profile for Computers
Restrictions
Configuring a Restrictions Profile
Safelist and Blocklist
Configuring a Safelist and Blocklist Profile for Mobile Devices
Configuring a Safelist and Blocklist Profile for Computers
Single App Mode
Enabling Single App Mode
Changing the App in Single App Mode
Turning Off Single App Mode for Profiles
Turning Off Single App Mode for Devices
Wallpaper
Setting the Wallpaper on Mobile Devices
Setting the Wallpaper on Computers
Web Clips
Creating and Managing Computer Web Clips
Creating a Web Clip Script
Configuring the Web Clip in the Dock
Creating and Managing Mobile Device Web Clips
Troubleshooting Web Clip Profile Deployment
Web Content Filter
Configuring a Web Content Filter Profile for Mobile Devices
Configuring a Web Content Filter Profile for Computers
Wi-Fi
Creating a Mobile Device Wi-Fi Profile
Creating a Computer Wi-Fi Profile
Creating a Network Configuration Profile for Devices
Creating a Computer 802.1X Ethernet Profile
Updating a Wi-Fi Network Password
User Management
User Accounts
Importing Users with a CSV File
Adding Users Manually
Adding Users from Apple School Manager
Adding Users from Microsoft Entra ID
Adding Users from LDAP
Importing User Photos
Creating User Groups
App and Content Distribution
Content Distribution Methods
Managed Apps in Jamf School
Apps Purchased in Volume
General Requirements
Distributing Apps to a Single Device
Distributing Apps and Packages to Device Groups
Books Purchased in Volume
General Requirements
Distributing Documents to a Single Device
Distributing Books and Documents to Groups
Distributing Books Purchased in Volume to a Shared iPad
App Store App Distribution
Adding Apps from the App Store
Distributing App Store Apps to a Single Device
Distributing App Store Apps and Packages to Groups
In-House Content Distribution
Adding In-House Apps and Packages
Adding In-House Books and Documents
Distributing Apps to a Single Device
Distributing Apps and Packages to Groups
Distributing Documents to a Single Device
Distributing Books and Documents to Groups
Uninstalling Packages from Groups
User-Assigned Managed Distribution
Inviting Users
Distributing App Licenses to Users
Revoking a Single App License From a User
Revoking All App Licenses From a User
On-Demand Content in Jamf Teacher and Jamf School Student
Installing Apps On-Demand
Installing Documents On-Demand
Installing Profiles On-Demand
Installing Jamf School App Installers Apps On-Demand
Jamf School App Installers
Deploying Mac Apps with Jamf School App Installers
App Updates in Jamf School
General Requirements
Configuring Automatic Update Settings for All Apps
Configuring Automatic Update Settings for a Single App
Configuring Automatic Update Settings for Multiple Apps
Forcing App Updates on Devices
App Request
Enabling App Request
App Request User Experience
Reviewing App Requests
Classroom App Distribution to Teachers
General Requirements
Class Configuration
Configuring Classroom App Settings
Distributing the Classroom App to Teachers
Creating Managed Configurations for Apps
Deferred Removal of Apps
Viewing Deferred Removal Status for Apps
Viewing Apps Marked for Deferred Removal on Devices
Removing Apps Before the Deferred Removal Period Ends
Resyncing App Licenses
App Status Troubleshooting
App Assignment Troubleshooting
Migrating App Licenses from Jamf Pro to Jamf School
Preparing Jamf Pro for App License Migration
Configuring Volume Purchasing in Jamf School with Migrated Licenses
Packages
Security Management
Microsoft Entra ID Integration
General Requirements
Creating an Application for Jamf School
Configuring Microsoft Entra ID Settings in Jamf School
Microsoft Entra ID User Experience
Authentication During Enrollment
Authentication After Enrollment
Google Sign-In Setup
General Requirements
Creating a Google API Console Project
Configuring Google Sign-In in Jamf School
LDAP Authentication Setup
General Requirements
Attribute Mappings for LDAP
Setting Up LDAP Authentication
Setting Up the Cisco Security Connector App with Jamf School
General Requirements
Downloading and Deploying the Cisco Security Connector App
Configuring a Profile for the Root Certificate
Configuring a Profile for the DNS Proxy
Distributing the Cisco Security Connector App and Profile
Configuring and Deploying the iboss cloud Enterprise App using Jamf School
General Requirements
Adding the iboss cloud Enterprise app to Jamf School
iboss cloud Profile Configuration
(Recommended Method) Importing the Default Mobile Device Configuration from iboss cloud to Jamf School
Manually Creating the Mobile Device Configuration Profile in Jamf School
Open Directory Binding
Creating a Directory Profile
Open Directory and LDAP Settings
Active Directory Settings
Unbinding a Computer
Configuring Kerberos Single Sign-on
Platform Single Sign-on for macOS with Jamf School
Deploying macOS Platform SSO for Microsoft Entra ID with Jamf School
Requirements for Platform SSO with Microsoft Entra ID
Determining the Authentication Method
Distributing the Company Portal App from Microsoft to End Users
Downloading the Company Portal App from Microsoft
Uploading the Company Portal App to Jamf School
Distributing the Company Portal App to Mac Computers
Configuring a Platform SSO Profile for Computers
Configuring Simplified Setup for Platform SSO in Jamf School
Administering FileVault on Computers
Kernel Extensions Safelist
Finding the Team Identifier and Bundle Identifier
Safelisting Kernel Extensions in Jamf School
Supporting Microsoft Active Directory Strong Certificate Mapping Requirements in Jamf School
Jamf School Apps
Jamf Teacher Integration with Jamf School
Configuring Jamf Teacher Settings in Jamf School
Distributing Jamf Teacher Using Jamf School
Viewing Jamf Teacher Restrictions and Management Actions Applied to a Device
Removing Teacher Restrictions in Jamf School
Jamf School Student Integration with Jamf School
Configuring Jamf School Student Settings
Distributing the Jamf School Student App
Jamf Parent Integration with Jamf School
Configuring Jamf Parent Settings
Jamf Application Integrations
Jamf Connect Deployment with Jamf School
General Requirements
Jamf Connect Installation and Licensing
Launch Agent
Licensing Jamf Connect
Integrating Jamf Connect with an Identity Provider
Jamf Connect Profile Configuration
Uploading Packages
Creating a Jamf Connect Profile in Jamf School
Deploying Jamf Connect via Automated Device Enrollment with Jamf School
Creating a Smart Device Group to Deploy Jamf Connect
Keeping Jamf Connect Up to Date Post-Deployment
Renewing Jamf Connect Licenses in Jamf School
Jamf Protect Deployment with Jamf School
Requirements and Limitations
Jamf Protect Setup
Setting Up Your macOS Security Portal
Creating Users in the macOS Security Portal
Downloading the Jamf Protect Package and Plans for Deployment
Setting Up a Smart Group in Jamf School
Uploading the Jamf Protect Configuration Profile in Jamf School
Uploading a Jamf Protect Package in Jamf School
Jamf Safe Internet Integration with Jamf School
General Requirements
Integrating Jamf Safe Internet with Jamf School
Creating a Safe Internet Configuration Profile in Jamf School
Deploying Safe Internet (iOS and iPadOS only)
Support and Feedback
Creating a Support Ticket
Creating a Log File Using Apple Configurator
Incidents
Creating Incident Types
Creating Incidents
Audit Log
Replacing Licenses on Broken or Damaged Devices
Jamf School Beta Program
Signing Up for the Jamf School Beta Program
Jamf School Beta Feature Testing
Providing Jamf School Beta Feature Feedback
Copyright and Trademarks

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