You may need to configure your UEM's network firewall rules to permit incoming access from Safe Internet, especially if you use an on-premise UEM solution.
- In your UEM solution, navigate to your firewall safelist.
- Add the following IP addresses:
EU data centers:
140.150.99.9/255.255.255.255
140.150.99.10/255.255.255.255
140.150.99.11/255.255.255.255
140.150.99.15/255.255.255.255
140.150.99.16/255.255.255.255
140.150.99.17/255.255.255.255
US data centers
140.150.101.9/255.255.255.255
140.150.101.10/255.255.255.255
140.150.101.11/255.255.255.255
140.150.101.15/255.255.255.255
140.150.101.16/255.255.255.255
140.150.101.17/255.255.255.255
140.150.99.9/255.255.255.255
140.150.99.10/255.255.255.255
140.150.99.11/255.255.255.255
140.150.99.15/255.255.255.255
140.150.99.16/255.255.255.255
140.150.99.17/255.255.255.255
Note:You may need to configure firewall rules at your network edge or DMZ to permit inbound access from the Jamf source IPs to your on-premise UEM solution. Safe Internet uses TCP/443.
Your UEM firewall does not block incoming access from Safe Internet's UEM Connect.