When the Windows Authentication Client is installed on a Hyper-V machine, users may encounter login issues. Two known issues are:
- Issue 1: Unable to log in with correct credentials (affects v1.3.0 and later)
- Issue 2: The user has not been granted the requested logon type for this computer (affects all versions)
To resolve Issue 1 (unable to log in with correct credentials):
- Log in to the Windows computer as an administrator.
- Navigate to and check whether Microsoft Visual C++ Redistributable is installed.
- If either redistributable package is missing, install it:
Note:This issue may also occur on other virtual machines where Windows did not install the required package during setup.
To resolve Issue 2 (logon failure):
- Press Win+R, enter lusrmgr.msc, and then click OK.
- Select Groups, and then select the Remote Desktop Users group.
- Check whether your group is a member of Remote Desktop Users. If not, click Add.
- Click Advanced.
- Click Find Now and scroll down to find Interactive.
- Select Interactive and click OK.