You can test a new Identity Bridge configuration after you add it to your tenant, or test an existing Identity Bridge configuration if you experience connectivity issues.
Requirements
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Allow all required domains if you have strict firewall rules. For more information, see Allowing Traffic to and from RapidIdentity Cloud.
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Exclude the Identity Bridge Agent from Windows Security. For more information, see Excluding Identity Bridge Agent from Windows Security.
- Log in to your RapidIdentity administrator portal.
- In the Dashboard pop-up menu, click Configuration.
- Click to display your Identity Bridge Agents.
- Click the three dots to the left of the agent that corresponds to the Identity Bridge that you want to test, then select Details.
- In the Bridges section, click the menu icon to the left of the Identity Bridge.
- Click Test Bridge.
The following connection status displays when the bridge is connected: "Bridge connection test succeeded!"
Troubleshoot the connection if the test results in a failure status. For more information, see Troubleshooting an Identity Bridge Connection.