If the Windows Authentication Client is installed on a Hyper-V Machine, a User can encounter difficulties logging into a Windows machine. There are two known instances where this occurs:
Issue 1: Unable to login with correct credentials (Affects v1.3.0 and above)
Issue 2: "Logon failure: the user has not been granted the requested logon type for this computer" (Affects all versions)
To resolve login issues with correct credentials:
- Login onto the Windows machine as administrator user
- Go to Control Panel -> Programs -> Programs and Features -> Check whether Microsoft Visual C++ Redistributable is installed
- If both C++ redistributable packages are not installed, install the missing version(s) from:
- Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.29.30133: https://aka.ms/vs/16/release/14.29.30133/VC_Redist.x64.exe
- Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.29.30133: https://aka.ms/vs/16/release/14.29.30133/VC_Redist.x86.exe
Note:This issue is not only for Hyper-V Windows; it may occur on other virtual machines where Windows has not installed the proper package during installation.
To resolve logon failure issues:
- Press Win + R and enter "lusrmgr.msc". Hit "OK"
- Locate "Groups", select "Remote Desktop Users" group
- Check whether your group is a member of the Remote Desktop Users group. If not, click "Add"
- Choose "Advanced"
- Choose "Find Now" and scroll down to find the Name "Interactive"
- Check Name and click "OK"