Account Claim End User Experience

RapidIdentity Platform Documentation
Solution
Application
Content Type
Technical Documentation
Utilities & Services
ft:locale
en-US

If you configure a claim policy for the legacy login experience, the end user must complete the account claim process in order to authenticate and access the portal for the first time.

  1. The user accesses the RapidIdentity login page using the link provided by their district. Each login page is customized for the educational organization.

  2. The user clicks Claim My Account.
    A login screen with a username field and a button that says "Claim My Account."
  3. Depending on your claim policy, the user may need to provide additional verification. In the example below, the user must enter a unique identifier and their birthday.
    A screen with two fields. The first field allows the user to enter a unique identifier. The second field allows the user to enter their birthday.
  4. Your authentication policy determines which authentication method is required. In this example, the user must create a password.
    A screen that shows password requirements. The screen has a field where the user can enter a new password a second field where the user can verify the password.
  5. A confirmation screen displays and directs the users to return to the login screen.
    A confirmation screen that directs the user to close the window and return to the login page.

  6. The user can return to the login screen to access the portal with their district-provided username and the authentication method that you configured in your authentication policy.