The Reports module in RapidIdentity shows the token requests that occur during a Seamless Learning Access session. You can create a report to confirm that RapidIdentity sent a binding token for a user and to troubleshoot session issues.
The report tracks the Blueprint's request for a binding token, and the single sign-on extension's requests for refresh and session tokens. Each result shows whether RapidIdentity identified a matching user and returned the requested token.
Requirements
Access to your RapidIdentity administrator portal
- Navigate to your RapidIdentity administrator portal.
- From the module selector, choose .
- Click Add report.
- Enter a name, such as Seamless Learning Access Activity, and click Save.
- Click the Report tab.
- Click Edit Columns and select the following columns:
- Select Action.
- Select Date Occurred.
- Select Perpetrator IP.
- Select Successful.
- Copy and paste the following query expression into the Enter a query expression input box:
action.displayName = "Issue Binding Token" OR action.displayName = "Issue Refresh Token" OR action.displayName = "Issue Secure Authentication Token" AND timestamp = TODAY
- Click Save, then click Run report.
- Click any row to view the details for that action.
The Issue Binding Token action shows the blueprint's request for a binding token. Click the request to view the Seamless Learning Access User ID that the token was requested for.
The Successful column indicates the outcome of each request:
- true
- RapidIdentity identified a user matching the Seamless Learning Access User ID and returned a binding token to the blueprint.
- false
- RapidIdentity could not find a user with the specified Seamless Learning Access User ID.
The report displays a list of token requests from the past 24 hours.