If a Seamless Learning Access user's account in RapidIdentity becomes locked during the school day, the user sees the RapidIdentity login window when attempting to access learning applications. The user only needs to wait until the time set in the Automatically unlock after field elapses for Seamless Learning Access to authenticate them into the learning application.
If necessary, a RapidIdentity administrator or assigned delegate can unlock a user account manually.
Requirements
Access to your RapidIdentity administrator portal