| Authentication Methods does not appear in your profile menu. | Your organization does not have a unified license, or the feature
is not enabled. Contact your administrator for more information. |
| The Enroll or Manage button is not visible for a method. | You do not have permission for that action. Contact your
administrator to check your delegation settings. |
| SMS enrollment displays a prompt to contact your administrator. | No mobile phone number is associated with your account. Contact your
administrator to add a phone number to your account. |
| Personal email enrollment displays a prompt to contact your
administrator. | No personal email address is associated with your account. Contact your
administrator to add an email address to your account. |
| Pictograph status displays Enroll even though you set it up
before. | Your administrator updated the pictograph configuration. Re-enroll
to choose your new images for the pictograph authentication method. |