Configuring a Custom Forgot Password Policy

RapidIdentity Platform Documentation
Solution
Application
Content Type
Technical Documentation
Utilities & Services
ft:locale
en-US

You can customize a forgot password policy to directly impact certain user groups or attributes and create a curated user experience.

Requirements

Access to your RapidIdentity administrator portal

  1. Navigate to your RapidIdentity administrator portal.
  2. From the module selector, choose Configuration.
  3. In the Policies section, click Forgot Password.
  4. Click Add Policy.
  5. Add a name and description to identify the policy.
  6. Select from the Access Control menu if you want this policy to only apply to a specific attribute or group.
    1. If you select Attribute-based, enter the relevant LDAP filter you want to target.
    2. If you select Group based, select the groups you want to target.
  7. Click Save.
  8. Click Authentication Methods, then click Add Method.
  9. In the Choose Method(s) window, select which methods you want to configure for this forgot password policy.
  10. Modify the order for the authentication methods to appear for the user.
  11. In General, click Enabled, then click Save.

The custom forgot password policy applies to the target group.