When the RapidIdentity tenant is provisioned, a claim code is automatically created for the tenant administrator to identify themselves during the account activation process. For Seamless Learning Access, after the RapidIdentity tenant is created, the one-time claim code is included in a notification to the tenant administrator.
Requirements
The claim code provided in the tenant administrator notification
- Navigate to the RapidIdentity tenant URL.
- Click First time logging in? Click Here.
- Enter the tenant administrator email address and the provided claim code, then click Next.
- Set the password for your administrator account.
- Verify the mobile phone number by clicking the SMS button.
Note:
If the last four digits of the mobile phone number do not match the digits shown, contact support for assistance.
- Select the consent checkbox, then click Next.
- Enter the code sent to the mobile phone.
- Click Next twice to redirect to the portal application.
- Enter the security questions, then click Save.
The administrator account is activated and ready to use for configuring RapidIdentity.