Uninstalling Jamf Protect

Jamf Protect Documentation

Solution
Application
Content Type
Technical Documentation
Utilities & Services
ft:locale
en-US

You can use the Jamf Protect uninstaller package that is available in the Jamf Protect macOS Security portal to remove the agent from computers. You can run the uninstaller locally or use an MDM solution to deploy it to target computers. Complete the following steps to download and run the uninstaller package on computers:

  1. In Jamf Protect, click Administrative > Downloads.
  2. Download the Jamf Protect Uninstaller PKG.
    Note:

    If you want to automate obtaining the current installer or uninstaller PKG, the Generate Download URL feature provides a URL to the current Jamf Protect PKG without requiring authentication into the Jamf Protect portal or API.

    The URL contains a unique security identifier specific to your Jamf Protect tenant, which can be rotated if necessary.

  3. Do one of the following:
    • Install the package locally on computers.

    • Upload the package to an MDM solution, such as Jamf Pro, and then use a policy to run the uninstaller on target computers.

      For more information about using a policy to deploy a package with Jamf Pro, see the Package Deployment section of the Jamf Pro Documentation.

The uninstaller runs and Jamf Protect is removed from computers. The agent no longer sends data to the Jamf Protect Cloud or third party storage solutions integrated with your Jamf Protect tenant.