Ignoring and Archiving Threats

Jamf Protect Documentation

Solution
Application
Content Type
Technical Documentation
Utilities & Services
ft:locale
en-US

When mobile security threats are detected by Jamf Protect's endpoint and network security capabilities, you can configure Jamf Security Cloud to ignore certain categories of threats, or manually archive reported threats.

Ignoring threats

You can opt to ignore specific threats in Jamf Security Cloud under Reports > Security:

  • Threat View > (Select threat) > Policy > Ignore

  • Device View > (Select threat instance) > Policy > Ignore

  • On the Event Log page, click View next to the threat, then click Manage Security Policy.

You can subsequently manage these ignored threats in the Ignored tab on the Policies > Security > Security Policy page.

Archiving threats

You can archive threats in the Reports > Security area in Jamf Security Cloud:

  • Threat View > (Select threat) > Archive

  • Device View > (Select threat instance) > Archive

Threats are archived automatically after a preset number of days:

  • Network threats: 30 days, except:
    • Dangerous Certificate: 180 days
  • App threats: 7 days
  • Web Content threats: 30 days
  • Device threats: 7 days, with the following exceptions:
    • Vulnerable OS (minor and major): 30 days
    • Out-of-date OS: 30 days
    • App Inactivity: 7200 days
Note:
  • After a threat is archived, it is no longer considered active, and is classified as an Archived Threat. If the same threat is detected, and an ignore policy is not configured, a new instance of the threat will appear under the Reports > Security area in Jamf Security Cloud.

  • Users and admins will not be notified of subsequent detections of the same threat, for example, accessing the same phishing domain, unless previous threats have been archived.