General Requirements

Jamf Protect Documentation

Solution
Application
Content Type
Technical Documentation
Utilities & Services
ft:locale
en-US

  • Administrator access to Jamf Pro

  • Administrator access to Jamf Security Cloud.

    For more information, see Setting Up Your Jamf Security Cloud Portal Account.

  • macOS computers enrolled with Jamf Pro

  • Familiarity with deploying computer configuration profiles using Jamf Pro

  • A Jamf Protect for Business subscription

    For equivalent functionality for Education using Jamf Safe Internet, contact Jamf.

    For assistance, log in to Jamf Account, click Resource Center in the lower-left corner of the page, and then click Contact Jamf Account Team.

Important:

Due to limitations with macOS 14.x and earlier, Jamf Protect web protection is not compatible with EPP/EDR software that deploys a firewall network extension on the endpoint (for example, Microsoft Defender or CrowdStrike Falcon). To avoid this compatibility issue, Jamf recommends updating your devices to macOS 15.x or later.