System Requirements

Jamf Protect Documentation

Solution
Application
Content Type
Technical Documentation
Utilities & Services
ft:locale
en-US

Levels of Compatibility

The following table provides descriptions of the levels of compatibility for testing and product issue support:

Compatibility LevelTestingProduct Issue Support

Recommended

Full compatibility

Jamf targets development and testing resources to configurations at this level.

Full

Jamf is committed to fixing product issues that arise at this level.

Minimum Supported

High compatibility

Most configurations at this level were previously recommended and are likely to work.

Partial

Jamf will attempt to fix product issues that arise at this level.

Support Removed

No compatibility

Product capabilities are actively removed, and most devices can no longer be maintained after upgrading.

None

Jamf will not fix product issues that arise at this level.

macOS Security Operating System Compatibility

These requirements apply to all Jamf Protect capabilities that run via the Jamf Protect app for macOS.

macOS

Recommended

26.x

Minimum Supported

15.x
14.x
13.x

Support Removed

12.x and earlier

Jamf Security Cloud Operating System Compatibility

These requirements apply to all capabilities that run via the Jamf Trust app for all supported devices.

iOS and iPadOSvisionOSAndroid1Windows2

Recommended

26.x26.x16.x11 22H2

Minimum Supported

18.x2.x15.x
17.x1.114.x
16.613.x

Support Removed

16.5 and earlier12.x and earlier10 21H2

1Requires Google Play Services 11.0.4 or later. Devices using an eSIM configuration are compatible with data usage policies.

2Requires .NET Desktop Runtime 9.0.8 or later and Microsoft Visual C++ Redistributable for Visual Studio 2015-2022 version 14.44.35208.0 or later, which Jamf Trust installs automatically if they are not present on the target computer.

Web Browsers

The following table lists the browser requirements for enrollment and access to the macOS Security and Jamf Security Cloud portals:

macOSiOSWindowsLinux

Recommended

Safari

Safari

Chrome

Minimum Supported

Chrome

Firefox

Chrome

Firefox

Microsoft Edge