Jamf is committed to complying with the EU General Data Protection Regulation (GDPR) and helping our customers comply with "right of access" and "right to be forgotten" requests related to GDPR. This article provides information on the personal data that is removed from Jamf Protect using the remediation process provided in Complying with GDPR Requests in macOS Security .
The information provided is limited to the data fields collected by default that customers may consider to be "personal data". This reference does not provide an exhaustive list of all data deleted from Jamf databases.
Data Removed from the Jamf Protect's macOS Security Portal Using the Remediation Process
|
Object |
Data |
When is it deleted? |
|---|---|---|
|
Computer record |
Hardware UUID |
When the computer record is deleted from Jamf Protect |
Computer record |
Serial number (if collected) |
When the computer record is deleted from Jamf Protect |
|
Computer record |
Host name (if collected) |
When the computer record is deleted from Jamf Protect |
|
Alerts |
Serial number (if collected) |
When the computer record is deleted from Jamf Protect or when long-term alert storage meets retention period |
|
Alerts |
Host name (if collected) | When the computer record is deleted from Jamf Protect or when long-term alert storage meets retention period |
|
Alerts |
IP address |
When the computer record is deleted from Jamf Protect or when long-term alert storage meets retention period |
|
Alerts |
Username (possible in file names and paths) |
When the computer record is deleted from Jamf Protect or when long-term alert storage meets retention period |
|
Alerts |
Name (possible in filenames and paths) |
When the computer record is deleted from Jamf Protect or when long-term alert storage meets retention period |
Unified Logs/Telemetry | Serial number (if collected) | When long-term alert storage meets retention period |
Unified Logs/Telemetry | Host name (if collected) | When long-term alert storage meets retention period |
Unified Logs/Telemetry | IP address | When long-term alert storage meets retention period |
Unified Logs/Telemetry | Username (possible in filenames and paths) | When long-term alert storage meets retention period |
Unified Logs/Telemetry | Name (possible in filenames and paths) | When long-term alert storage meets retention period |
|
Account (Admin users only) |
Username/email address |
When the corresponding user is deleted1 |
|
Account (Admin users only) |
External IP address |
When the corresponding user is deleted1 |
|
Account (Admin users only) |
Group |
When the corresponding user is deleted1 |