Data Counting

Jamf Protect Documentation

Solution
Application
Content Type
Technical Documentation
Utilities & Services
ft:locale
en-US

Jamf Security Cloud reports how much data is used by iOS, Android, and Windows devices. This allows administrators to customize their data policies based on how much data specific devices, sites, or apps are using. Navigate to Reports > Internet > Usage to view your internet usage report.

Jamf Security Cloud receives an aggregate report of data usage from the device's data counter, represented as Total data. This aggregate report does not include granular per-site or per-app consumption. Jamf Security Cloud then calculates per-site and per-app data usage, which is displayed in the usage report. The exact usage data that can be calculated and reported depends upon the traffic vectoring method deployed to the devices.
  • On-device content filter (supervised iOS/iPadOS only): Sum of granular counts of all data except for Apple Services (e.g., OS updates, iCloud backups) and tethering
  • Secure DNS: Cannot count per-site or per-app data usage
  • Cloud Proxy (deprecated): Sum of granular counts of HTTP/HTTPS data and tethering
In the data usage report, any data that the traffic vectoring method cannot count at the per-site or per-app level appears in the App counters row of the Device breakdown table and in the Other data section at the top of the page. In the tethering report, this information is called Non-web data. This figure is calculated by subtracting the vectoring method data count from the aggregate data count reported by the device data counter. For this reason, the figure is different depending on the vectoring method.
  • On-device content filter (supervised iOS/iPadOS only): Apple Services (e.g., OS updates, iCloud backups)
  • Secure DNS: All data
  • Cloud Proxy: Non-HTTP/HTTPS data and tethering

For example, if the aggregate data usage from the device data counter is 1000 MB and the vectoring method reports a total of 700 MB, the resulting Other data is 300 MB.

The Jamf Trust app on Windows counts all data at per-site and per-app level, so there is no Other data.