Data Retention

Jamf Protect Documentation

Solution
Application
Content Type
Technical Documentation
Utilities & Services
ft:locale
en-US

If you send your alert data to the Jamf Protect Cloud, you can configure data retention settings for your organization.

Data retention settings allow you to configure the following:

  • The number of days alerts are accessible in the Jamf Protect web app

  • The number of days data in the Jamf Protect Cloud (alert, unified logs, and telemetry data) are archived and encrypted in a Jamf-managed Amazon S3 bucket.

Keep the following in mind when configuring data retention settings:

  • By default, alerts are simultaneously accessible in-app and securely archived in a Jamf-managed Amazon S3 bucket for 365 days, unless the alert databases exceed 2 million entries.

  • Jamf Protect data is stored separately from other Jamf data, such as Jamf Pro data.

  • Data retention settings can only be changed once every 24 hours.

  • Alerts have a total retention of 2 million entries for Low, Medium, and High severity alerts and 2 million for Informational severity alerts.

  • If alerts exceed 2 million entries, the oldest alert entries will be continuously removed to keep both alert entries at 2 million or fewer.
    Note:

    Alert data is always stored for at least 24 hours, even if a single day of alert data exceeds 2 million entries.