Parent Experience for Jamf Pro Integrations

Jamf Pro Documentation 11.31.0
Solution
Application
Content Type
Technical Documentation
Utilities & Services
version
11.31.0
ft:locale
en-US
vrm_version
11.31.0

Parents use instructions provided by the school to open Self Service or Self Service+ on the student's school-issued device. Then, they add the device to Jamf Parent by scanning the QR code in Self Service or Self Service+ using a mobile device with Jamf Parent installed on it (requires iOS 16 or later, or Android 7 or later).
Note:

Parents can download the Jamf Parent app from the App Store or Google Play.

  1. On the student's device, the parent opens Self Service or Self Service+ and then does the following depending on the version of the app:

    • In Self Service, a QR code button displays in the upper-right corner and the parent taps it. A QR code displays.

    • In Self Service+, a QR code button does not display in the upper-right corner. The parent taps the Settings button, then in the Support section, the parent taps Jamf Parent QR code. A QR code displays.

  2. On the parent device, the parent opens Jamf Parent and then taps Get Started.

  3. The parent taps Scan QR Code and uses the parent device to scan the QR code displayed on the student's device.

  4. The parent taps Confirm to manage the student's device.

  5. If the parent wants to add another student's device, they can tap the parent and child button in the upper-left corner, then tap Add child and repeat step 1 on the student's device and then steps 3 and 4 on the parent device.

If two or more parents want to manage the same child's device with Jamf Parent, they can scan the same QR code with each parent device.