Viewing Mass Action OS Update Information

Jamf Pro Documentation 11.16.0
Solution
Application
Content Type
Technical Documentation
Utilities & Services
version
11.16.0
ft:locale
en-US
vrm_version
11.16.0

You can monitor the progress of an update in the Management and History tabs of computer and mobile device inventory records when you deploy updates via mass action. This information is useful for Jamf Pro administrators who want to inspect the progress and history of individual managed updates.

  1. In Jamf Pro, click Computers or Devices in the sidebar.
  2. Click Search Inventory in the sidebar.
  3. Enter one or more search terms and press the Enter key or click Search to find all computers or mobile devices.
  4. Click the computer or device you want to view management information for.
  5. To view the operating system update, click the Management tab, and then click the Operating System category.

    For more information about the Operating System category, see Computer Management Information or Mobile Device Management Information.

    Example screenshot showing an in progress iOS update. In this example, an iPad with iOS 16 was instructed to download and install the specific version of iOS 16.1 using a mass action command. The current status is Downloading and 70.99% complete.
  6. To view the operating system history, click the History tab, and then click the Operating System History category.
    For more information about the Operating System History category, see Computer History Information or Mobile Device History Information.
    Example screenshot showing a completed iOS update. In this example, the iOS update was listed as installed three minutes ago using the Install ASAP install action.