Safelisting Apps from Jamf Parent Restrictions

Jamf Pro Documentation 11.16.0
Solution
Application
Content Type
Technical Documentation
Utilities & Services
version
11.16.0
ft:locale
en-US
vrm_version
11.16.0

You can safelist apps from being restricted by the Jamf Parent app. This allows you to ensure that apps required by your organization (e.g., a content filtering app) are not inadvertently restricted on student devices by the Parent app. To safelist an app, do the following:

  1. In Jamf Pro, click Settings in the sidebar.
  2. In the Jamf Apps section, click Jamf Parent .
  3. Click Edit .
  4. Click the Safelisted Apps tab and then click Edit.
  5. Click Add and enter the name of the app you want to safelist. Then select it from the pop-up search results.
    The Bundle ID is entered automatically.
  6. Click Save .
Devices with the Parent app in your environment are unable to restrict these apps on student devices.
Note:

Jamf Parent can always restrict native iOS/iPadOS apps (e.g., Safari or Mail) and apps that fall under a disallowed app category (e.g., Entertainment).