Reregistering Jamf Remote Assist

Jamf Pro Documentation 11.16.0
Solution
Application
Content Type
Technical Documentation
Utilities & Services
version
11.16.0
ft:locale
en-US
vrm_version
11.16.0

Reregistering Jamf Remote Assist removes the Privacy Preferences Policy Control profile that was deployed to the computer when Jamf Remote Assist was initially enabled. Then, the Privacy Preferences Policy Control profile is immediately redeployed to the computer and the computer goes through new authentication to ensure that future communication with Jamf Remote Assist is secure.

  1. In Jamf Pro, click Computers in the sidebar.
  2. Perform a simple or advanced computer search

    For more information, see Simple Computer Searches or Advanced Computer Searches.

  3. Select the computer you want to start a remote session with.

    If you performed a simple search for an item other than computers, you must click ​Expand next to an item to view the computers related to that item.

  4. Click the Management tab, and then click the Management Commands category.
  5. Click Reregister app under Remote Assist.

After reregistering Jamf Remote Assist, try initiating a Jamf Remote Assist session again. For more information, see Starting a Jamf Remote Assist Session.