Redoing User Registration for an Unintended Apple Account

Jamf Pro Documentation 11.16.0

Solution
Application
Content Type
Technical Documentation
Utilities & Services
version
11.16.0
ft:locale
en-US
vrm_version
11.16.0

You can redo the registration for a user that registered using an unintended Apple Account. This process temporarily revokes the apps assigned to the user and then reassigns the apps after the user accepts the new invitation. Depending on your environment, this process may take awhile.

Note:

Books assigned to the user remain associated with the unintended Apple Account.

  1. In Jamf Pro, click Users in the sidebar.
  2. Perform a simple or advanced user search. For more information, see the Simple User Searches or Advanced User Searches.
  3. Click the user you want to redo the volume purchasing registration for.
  4. Click Redo, and then click Volume Purchasing again.

A new invitation is immediately sent to the user.