Re-enrollment Settings

Clear user and location information on mobile devices and computers

This setting clears all information from the User and Location category on the Inventory tab in computer and mobile device inventory information during re-enrollment with Jamf Pro. When devices are re-enrolled, the user and location fields display a blank value.

Information is not cleared, however, when the following happens:

• If a user logs in to the enrollment portal using an Directory Service account, or a Jamf Pro user logs in and assigns an Directory Service user to the device, then the user and location information associated with the Directory Service account is assigned to the device during re-enrollment. If the user chooses a site at enrollment, the device is associated with the selected site.
• If there is an extension attribute displayed on the User and Location category on the Inventory tab, the value for the extension attribute is not cleared during re-enrollment.
• If a PreStage enrollment is used to enroll devices and the Use existing location information, if applicable option is selected, the user and location information of the user logging in is populated in the device's inventory information.

For more information about user and location information, see Computer Inventory and Criteria Reference and Mobile Device Inventory and Criteria Reference.

Clear user and location history information on mobile devices and computers

This setting clears all information from the User and Location History category on the History tab in computer and mobile device inventory information during re-enrollment with Jamf Pro.

For more information about user and location history information, see Computer History Information and Mobile Device History Information.

Clear policy logs on computers

This setting clears all information from the Policy Logs category on the History tab in computer inventory information during re-enrollment with Jamf Pro.

In addition, this setting clears the logs for a policy for re-enrolled computers that have run the policy.

When the computer is re-enrolled with Jamf Pro, any policies that the computer is in the scope of are re-run on the computer at the policy's next trigger.

Clear extension attribute values on computers and mobile devices

This option clears all values for extension attributes that are populated by the following input types:

• Text field
• Pop-up menu
• Script (computers only)
• Directory Service Attribute Mapping

This option does not remove the extension attribute from Jamf Pro.

For more information about extension attributes, see Computer Extension Attributes and Mobile Device Extension Attributes.

Clear management history on mobile devices and computers

This setting clears all information from the Management History category on the History tab in computer and mobile device inventory information during re-enrollment with Jamf Pro.

You can clear the following information:

• Completed, pending, and failed commands
• Pending and failed commands
• Failed commands
• Nothing

The default setting is to clear pending and failed commands.