Privacy Permissions Requirements for Remote Computers

Jamf Pro Documentation 11.16.0

Solution
Application
Content Type
Technical Documentation
Utilities & Services
version
11.16.0
ft:locale
en-US
vrm_version
11.16.0

To conduct a TeamViewer session, the TeamViewer application requires the following Privacy permissions on a remote computer:

  • Accessibility

    This is required to run scripts and system commands.

  • Full Disk Access

    This is required for File Transfer and certain administrative settings for all users on a computer.

  • Screen Recording

    This allows the session supporter to see the end user's screen.

End users with administrator privileges can grant the privacy permissions manually. However, Jamf recommends deploying a Privacy Preferences Policy Control (PPPC) configuration profile to grant the necessary privileges on behalf of the end users.

Note:

Permissions granted by an administrator are granted to all users on the computer. For more information, see Change Privacy & Security settings on Mac in Apple's Mac User Guide.