Mobile Device Remote Commands Support Reference

Jamf Pro Documentation 11.16.0

Solution
Application
Content Type
Technical Documentation
Utilities & Services
version
11.16.0
ft:locale
en-US
vrm_version
11.16.0

The following table describes the remote commands that you can send from Jamf Pro. All commands can be sent as mass actions unless otherwise noted. Commands that can only be sent as mass actions are indicated with an asterisk (*).

Remote Command

Requirements

BYOD User Enrollment Supported

Update Inventory

  • iOS
  • iPadOS
  • tvOS
  • visionOS
  • watchOS

Lock Device

  • iOS
  • iPadOS
  • watchOS

Clear Passcode

  • iOS
  • iPadOS
  • visionOS
  • watchOS

--

Clear Screen Time Passcode

(Not available as mass action)

  • iOS (Supervised)
  • iPadOS (Supervised)

Update Passcode Lock Grace Period*

  • iPadOS (Shared iPad only)

--

Unmanage Device

  • iOS
  • iPadOS
  • tvOS
  • visionOS
  • watchOS

Wipe Device

  • iOS
  • iPadOS
  • tvOS
  • visionOS
  • watchOS

--

Adjust Shared iPad Settings*

  • iPadOS (Shared iPad only)

--

Restart Device

  • iOS (Supervised)
  • iPadOS (Supervised)
  • tvOS (Supervised)

--

Send Blank Push

(Not available as mass action)

  • iOS
  • iPadOS
  • tvOS
  • watchOS

Set Wallpaper

  • iOS (Supervised)
  • iPadOS (Supervised)

--

Enable/Disable Voice Roaming

Enable/Disable Data Roaming

  • iOS
  • iPadOS
  • Cellular capability

--

Update OS Version*

  • iOS (Supervised)
  • iPadOS (Supervised)
  • tvOS (Supervised)

--

Log Out User

  • iPadOS (Shared iPad only)

--

Enable/Disable Lost Mode

(Not available as mass action)

  • iOS (Supervised)
  • iPadOS (Supervised)

--

Update Device Location

  • iOS (Supervised)
  • iPadOS (Supervised)
  • Lost Mode enabled

--

Enable/Disable Diagnostic and Usage Reporting*

Enable/Disable App Analytics*

  • iPadOS (Shared iPad only)

--

Shut Down Device

  • iOS (Supervised)
  • iPadOS (Shared iPad only)

--

Enable/Disable Bluetooth

  • iOS (Supervised)
  • iPadOS (Supervised)

--

Set Activation Lock*

  • iOS (Supervised)
  • iPadOS (Supervised)
  • In Apple School Manager or Apple Business Manager

--

Enable/Disable Personal Hotspot*

  • iOS
  • iPadOS

--

Manage Jamf Parent

  • iOS (Supervised)
  • iPadOS (Supervised)

--

Remove restrictions set by Jamf Teacher

  • iOS (Supervised)
  • iPadOS (Supervised)

--

Refresh Cellular Plans*

  • iOS 14 or later
  • iPadOS 14 or later

--

Renew MDM Profile

  • iOS
  • iPadOS
  • tvOS
  • visionOS
  • watchOS

Set Time Zone

  • iOS 14 or later (Supervised)
  • iPadOS 14 or later (Supervised)
  • tvOS 14 or later (Supervised)
  • visionOS 2 or later (Supervised)

--

Recommend Software Update Version

  • iOS 14.5 or later (Supervised)
  • iPadOS 14.5 or later (Supervised)

--