Mobile Device History Information

Jamf Pro Documentation 11.16.0

Solution
Application
Content Type
Technical Documentation
Utilities & Services
version
11.16.0
ft:locale
en-US
vrm_version
11.16.0

Jamf Pro allows you to view history information for each mobile device, such as logs of deployment and management actions. The following table lists what history information you can view for a mobile device:

Category

Notes

Management History

To cancel a pending management command, click Cancel next to the command.

Audit Logs

If your environment uses the Healthcare Listener, "Healthcare Listener" is displayed as the value in the Username column for the remote command that is automatically sent to the mobile device. For more information, see Healthcare Listener.

Operating System History

When the OSUpdateStatus query is presumed complete for managed software updates using MDM command-based workflows, this category displays the historical information for the updates.

Note:

Updates are marked as "Installed" when the update workflow commands have completed, and the OS no longer reports an update in progress. Devices will display the installed OS version upon the next inventory update or declarative status report, depending on which event occurs sooner.

User and Location History

A record of the current information is added to the list whenever changes are made to the User and Location category in the mobile device’s inventory information.

Apps

To cancel a pending app installation, click Cancel next to the app.

Managed eBooks

To cancel a pending installation, clicking Cancel next to the book.

To cancel a failed installation, click Cancel next to the book.

Note:

The management history available for a particular device varies depending on the device ownership type, device type, and iOS version. For more information, see Managing Mobile Devices.