Jamf Self Service for macOS

Jamf Pro Documentation 11.16.0
Solution
Application
Content Type
Technical Documentation
Utilities & Services
version
11.16.0
ft:locale
en-US
vrm_version
11.16.0
Self Service classic and Self Service+ for macOS are end user applications that allow users to access content, perform updates, and make changes to their computers that have been preconfigured in Jamf Pro. Self Service classic and Self Service+ allow end users to do the following:

  • Browse and install configuration profiles, Mac App Store apps, and books

  • Run policies

  • Update third-party software via patch policies

  • Access webpages using bookmarks

Self Service+, in addition to these features, acts as an enhancement and eventual replacement for Self Service classic. It provides more integrations with other Jamf platform capabilities, such as Jamf Protect, and is intended to unify the end user experience into a single application. Self Service+ can be run alongside or in place of Self Service classic.

Self Service+ also allows users to view their device's security status via the home screen's security dashboard on devices that have Jamf Protect installed.

As an administrator, you can manage every aspect of Self Service from Jamf Pro, including the following:

  • Installation

  • User authentication

  • Which items are available to users (configuration profiles, policies, software updates via patch policy, Mac App Store apps, books)

  • Which computers display the items

  • Which users can access specific items

You can also configure how Self Service and Self Service+ are displayed to users by replacing the default Self Service application name, icon, and header image with custom branded elements to present users with a familiar look and feel.

Self Service classic and Self Service+ can be configured in Jamf Pro following the instructions in this guide. For information on installation and deployment for Self Service+, see the Self Service+ for macOS Deployment Guide.