Self Service can run on mobile devices with iOS 11 or later that are managed by Jamf Pro 9.4.0 or later. The latest version of the Self Service app available in the App Store requires devices with iOS 15 or later, iPadOS 13 or later, or visionOS 1.1 or later.
If Self Service is configured to install automatically, devices in your environment will install the version of the Self Service app that is compatible with the device's OS version:
iOS Version | iPadOS Version | visionOS Version | Self Service Version Installed |
|---|---|---|---|
iOS 15 or later | iPadOS 13 or later | visionOS 1.1 or later | Self Service 11.0.0 to Latest version |
| iOS 11 to 14 | iPadOS 13 or later | visionOS 1.1 or later | Up to Self Service 10.10.8 |
iOS 10 | Self Service 10.9.1 |
Once installed, the Self Service app can only be uninstalled by removing the MDM profile and deleting the application from the device. For more information on removing MDM profiles, see Unmanaging Mobile Devices in the Jamf Pro Documentation.
For manual installations using Volume Purchasing, you must have access to your volume purchasing token.