Forcing an Apple School Manager Sync

Jamf Pro Documentation 11.16.0

Solution
Application
Content Type
Technical Documentation
Utilities & Services
version
11.16.0
ft:locale
en-US
vrm_version
11.16.0

You can force Jamf Pro to sync immediately with Apple School Manager. This allows you to update user and class information in Jamf Pro when needed. For more information about syncing Jamf Pro with Apple School Manager, see Apple School Manager Sync Time.

Note:

Forcing Jamf Pro to sync with Apple School Manager can add significant network traffic in Jamf Pro. Jamf recommends that you force sync at a time other than when you choose to flush logs or back up your database.

  1. In Jamf Pro, click Settings in the sidebar.
  2. In the Global section, click Apple education support .
  3. In the list of Apple School Manager instances, click the Force Sync button next to the instance that you want to manually sync Jamf Pro with.

Jamf Pro immediately syncs information from Apple School Manager.

If you force Jamf Pro to sync with more than one instance of Apple School Manager, Jamf Pro performs one sync at a time.

Note:
  • Deleting an Apple School Manager instance removes the information in the Roster category of user inventory information that is imported from Apple School Manager. This disables Shared iPad for users.

  • Deleting an Apple School Manager instance does not remove the users or classes that have been imported from Apple School Manager.